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Order Management Coordinator

An Order Management Coordinator job in Shippensburg, Pennsylvania is currently available through Belcan. To be considered for this role you will have a solid working knowledge of current internet technologies, MS Office, Live Meeting, and Web Communications with factory and/or Sales office order management experience required and with the ability to deal directly with customers to resolve problems while maintaining a customer first attitude. As the Inside Sales & Order Management Coordinator you will manage all aspects of inside Sales and machine orders with suppliers, and Regional Completion Center Sites from dealer support to final invoice.
Order Management Coordinator Job Duties and Responsibilities:
Maintain continuous communication and support with Dealers, Volvo Personnel, and External Suppliers in all matters related to sales, order, and machine deliveries for assigned area of responsibility.
Responsible for training and supporting Dealers with use of the ordering system (MOM) andmanage order entry support for Dealers, including training, issue resolution, etc.
Ensure accurate model configurations on all orders, plan, execute, process attachment orders with external suppliers and shipments to Final Destinations, ensure invoicing is completed within agreed lead time with absolute accuracy and prepare and analyze sales, order, and inventory reports as requested.
Manage and plan slot allocation for all sales and maintain updated information in SLAM whilemaintaining the File Maker database at all times providing constant status updates on all orders.
Responsible for sales, planning, order scheduling, and order confirmation for selected operations and product lines, all order management functions according to customer demand in order to deliver on time with high quality and deliver high level customer service in coordination with Order Management, Production Planning, and Sales & Marketing Regions.
Analysis and reporting of related KPIs (Production, Shipments, Delivery Precision, Delivery Time, Invoicing) and perform other Inside Sales duties as required in order to support Dealer performance and other tasks as assigned.
Order Management Coordinator Job Requirements and Preferences:
High School Diploma required; Bachelor of Science education level is preferred with a study concentration in business, supply chain, or logistics.
Solid working knowledge of current Internet technologies, MS Office, LiveMeeting, and Web Communications.
Factory and/or Sales office order management experience required with the ability to deal directly with customers to resolve problems while maintaining a customer first attitude.
Proven success and strong comfort level with multi-tasking and changing directions quickly and can conform to shifting priorities, demands and time-lines through analytical and problem-solving capabilities
Experience at working both independently and in a team-oriented, collaborative environment while always maintaining excellent customer service and must be timely and accurate with a results driven mindset.
Fluent English (spoken/written) required; additional language(s) welcome
If you are interested in this Order Management Coordinator job in Shippensburg, Pennsylvania, please apply via the apply now link provided.
Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers better outcomes through adaptive and integrated servicesfrom jet engines, air-frame, and avionics to heavy vehicles, chemical processing, and cyber-security. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scale-able, and cost-effective. Our unique capabilities have led to continuous growth and success for nearly 60 years. We are a team-driven Equal Opportunity Employer committed to workforce diversity.


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